BC Game Privacy
Policy & Data Protection

This Privacy Policy explains how BC Game, operating at bc-game.bid, collects, uses, stores, and protects the personal information of its users. When we say "bc game", "we", "us", or "our" in this document, we are referring to the bc game platform and the team responsible for operating it.

By registering an account or using any part of the bc game platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, please do not use bc game.

This policy applies to all personal data collected through the bc game website, mobile app, customer support channels, and any other interaction you have with bc game. It should be read alongside the bc game Terms and Conditions and Responsible Gaming policy.

BC game collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and from third parties where required for verification purposes. The table below summarises the main categories of data bc game collects:

BC game does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

BC game uses the personal data it collects for the following purposes:

• Account management: To create and maintain your bc game account, verify your identity, and process your login securely.
• Transaction processing: To process deposits, withdrawals, and bonus payments on bc game accurately and efficiently.
• Legal compliance: To meet our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other applicable laws. BC game is required by law to verify the identity of players and monitor transactions for suspicious activity.
• Platform improvement: To analyse how players use bc game so we can improve game performance, fix bugs, and develop new features.
• Responsible gaming: To monitor player behaviour for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact bc game support.
• Security: To detect and prevent fraud, cheating, money laundering, and other prohibited activities on bc game.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from bc game.

BC game will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a valid legal basis to do so.

BC game processes your personal data on the following legal bases:

• Contract performance: Processing your data is necessary to provide the bc game service you have signed up for, including managing your account and processing transactions.
• Legal obligation: BC game is required by law to collect and retain certain data for AML, KYC, and regulatory reporting purposes. This processing is mandatory and cannot be opted out of.
• Legitimate interests: BC game processes some data based on its legitimate interests in operating a secure, fair, and commercially viable platform — for example, fraud detection and platform analytics. We always balance these interests against your privacy rights.
• Consent: Where bc game relies on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

BC game does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes described in this policy:

• KYC and identity verification providers: BC game uses licensed third-party services to verify player identities as required by AML regulations. These providers process your identity documents under strict confidentiality agreements.
• Payment and blockchain service providers: To process cryptocurrency transactions, bc game may share wallet address data with blockchain analytics providers for fraud and AML screening.
• Game software providers: Third-party game developers whose games are available on bc game may receive anonymised gameplay data for technical and licensing purposes.
• Regulatory authorities and law enforcement: BC game will disclose personal data to competent authorities when required to do so by law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
• IT and security service providers: Companies that provide hosting, security monitoring, and technical infrastructure for bc game may have access to data as part of their service delivery, under strict data processing agreements.

All third parties with whom bc game shares data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

BC game uses cookies and similar tracking technologies to operate the platform effectively. A cookie is a small text file stored on your device when you visit bc game. We use the following types of cookies:

• Essential cookies: These are required for bc game to function. They keep you logged in, maintain your session, and remember your language and currency preferences. You cannot opt out of essential cookies without stopping use of bc game.
• Analytics cookies: BC game uses anonymised analytics to understand how players navigate the platform. This helps us identify pages that are not working well and improve the overall experience. No personally identifiable information is included in analytics data.
• Security cookies: These help bc game detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

BC game does not use third-party advertising or retargeting cookies. You can manage cookie settings through your browser. Note that disabling certain cookies may affect how bc game performs on your device.

BC game retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with AML and KYC regulations.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Customer support communications are retained for 3 years from the date of the interaction.
• Technical and usage data is retained for up to 2 years for platform analytics and security purposes.

After the applicable retention period, bc game will securely delete or anonymise your personal data so that it can no longer be linked to you. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical purposes.

BC game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data in transit between your device and bc game servers
• AES-256 encryption for sensitive data stored on bc game servers
• Two-factor authentication (2FA) available for all player accounts
• Regular security audits and penetration testing of the bc game platform
• Strict access controls limiting which bc game staff can access personal data
• Continuous monitoring for suspicious activity and potential data breaches

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bc game will notify you and the relevant authorities as required by applicable law.

Depending on your location and applicable law, you may have the following rights regarding your personal data held by bc game. To exercise any of these rights, contact bc game support at [email protected]. BC game will respond to all verified requests within 30 days.

BC game is strictly for adults aged 18 and over. BC game does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on bc game or provided personal data to bc game, please contact us immediately at [email protected].

Upon receiving a verified report of a minor's account, bc game will immediately close the account, delete all associated personal data, and refund any deposits made, subject to verification. BC game uses age verification procedures during registration to prevent minors from accessing the platform.

BC game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how bc game uses your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of bc game after the effective date of any updated policy constitutes your acceptance of the changes.

We recommend checking this page periodically so you are always aware of how bc game handles your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bc game handles your personal data, please get in touch with the bc game support team. We are available 24/7 via live chat on the bc game platform.

You can also reach us by email at [email protected]. BC game aims to respond to all privacy-related enquiries within 5 business days and all formal data subject requests within 30 days.