BC Game FAQ —
All Your Questions Answered

Visit bc-game.bid/login and enter the email and password you used during registration. If you have two-factor authentication enabled, you will also need to enter the code from your authenticator app. If you have forgotten your password, use the "Forgot Password" link on the login page to reset it via your registered email.

BC Game may request identity verification (KYC) for certain account actions, particularly for larger withdrawals or if unusual activity is detected. The process involves submitting a government-issued ID and a selfie. Verification is typically completed within 24 hours. Completing KYC also unlocks higher withdrawal limits and additional account security features.

On the login page, click "Forgot Password" and enter your registered email address. BC Game will send you a password reset link. Click the link in the email, enter your new password, and confirm it. For security, the reset link expires after a short period, so use it promptly. If you do not receive the email, check your spam folder.

Yes. If you wish to close your BC Game account, contact the support team at [email protected]. Before closing, make sure you have withdrawn any remaining balance. BC Game also offers self-exclusion options for players who need a break — visit the Responsible Gaming page for more details on cooling-off periods and self-exclusion tools.

Log in to your BC Game account and navigate to the Wallet section. Select your preferred cryptocurrency — Bitcoin, Ethereum, USDT, BNB, TRX, and many others are supported. BC Game will generate a unique deposit address for you. Copy that address and send your crypto from your personal wallet or exchange. Most deposits are credited within a few minutes once the required blockchain confirmations are reached.

BC Game processes most withdrawal requests within minutes. The actual time for funds to arrive in your wallet depends on the blockchain network you are using. Bitcoin withdrawals may take 10–30 minutes depending on network congestion, while USDT on TRC-20 is usually much faster. There are no hidden delays — BC Game does not hold withdrawals without reason.

Minimum amounts vary by cryptocurrency. Generally, BC Game keeps minimums very low to make the platform accessible to all players. For example, USDT minimums are typically just a few dollars equivalent. Always check the current minimums in your Wallet section before initiating a transaction, as network fees can affect the effective minimum for some coins.

BC Game does not charge platform fees on deposits. For withdrawals, a small network fee may apply to cover blockchain transaction costs — this is not a BC Game fee but a standard blockchain gas fee. The exact fee is shown before you confirm your withdrawal so there are no surprises. Choosing a network with lower fees (like TRC-20 for USDT) can reduce your withdrawal costs significantly.

BC Game supports a wide range of cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT (ERC-20 and TRC-20), BNB, TRX, LTC, DOGE, XRP, and many more. The full list is available in your Wallet section after logging in. New coins are added regularly, so the selection keeps growing. BC Game was built as a crypto-first platform, so the payment experience is genuinely smooth compared to traditional online casinos.

Provably fair is a cryptographic system that guarantees BC Game cannot manipulate game outcomes. Before each round, BC Game generates a server seed and shares a hashed version with you. You also provide a client seed. After the round ends, BC Game reveals the full server seed. You can then combine both seeds using any publicly available hash tool to independently calculate what the result should have been — confirming it was not altered. Every BC Game original, including Jungle King, Mines, Monster Mine, Diamond Tycoon, and Circus Delight, uses this system.

Jungle King is a crash-style BC Game original. You place a bet before the round starts, then watch the multiplier climb from 1x upward. Your job is to cash out before the multiplier crashes. The longer you wait, the higher your potential payout — but if the crash happens before you cash out, you lose your bet. You can set an auto cash-out target or cash out manually. Every round is provably fair and takes just seconds to complete.

Mines gives you a grid of tiles with hidden mines scattered across it. You choose how many mines to include — more mines means higher risk but bigger multipliers. Click tiles to reveal them. Each safe tile increases your multiplier. You can cash out at any point to lock in your winnings. Hit a mine and you lose your bet. The game is fully provably fair and you can adjust the number of mines before each round to match your preferred risk level.

Yes. Texas Hold'em on BC Game is a real multiplayer poker game — you are playing against other real players, not a computer. Tables have varying buy-in levels so you can find a game that suits your bankroll. The interface is clean and works well on both desktop and mobile. Crypto buy-ins are supported, and the game follows standard Texas Hold'em rules with blinds, betting rounds, and community cards.

Your full game history is available on the History page. Every round you have played is recorded with the game name, bet amount, multiplier, result, and the seed values needed to verify provably fair outcomes. Your history is never deleted and is always accessible from your account. You can use the seed data there to independently verify any past result.

BC Game offers a welcome bonus for new players on their first deposit. The exact bonus amount and terms are updated regularly, so check the Promotions section after registering for the current offer. Generally, the welcome bonus matches a percentage of your first deposit up to a set limit. Wagering requirements apply — make sure you read the terms before claiming so you know exactly what is needed to withdraw bonus winnings.

Every bet you place on BC Game earns XP that contributes to your VIP level. As you level up, you unlock increasingly valuable rewards — including higher cashback rates, bigger reload bonuses, faster withdrawal processing, and access to exclusive VIP-only promotions. The VIP programme has multiple tiers, and your progress is tracked automatically. There is no application needed; just keep playing and your level rises naturally.

Yes. BC Game rewards active players with daily bonuses and login incentives. The more consecutive days you log in and play, the better the rewards. These daily bonuses are a great way to boost your balance without making additional deposits. Check the Promotions section each day after logging in to see what is available — offers rotate regularly and some are time-limited.

Wagering requirements (also called rollover requirements) specify how many times you need to bet the bonus amount before you can withdraw the winnings. For example, a 20x wagering requirement on a ৳1,000 bonus means you need to place ৳20,000 in total bets before the bonus converts to withdrawable cash. Always check the specific wagering requirement for each bonus in the Promotions section before claiming.

Visit the BC Game App page on your Android device and download the APK file directly. Before installing, go to your phone's Settings, then Security, and enable "Install from unknown sources" (or "Install unknown apps" on newer Android versions). Once enabled, open the downloaded APK file and follow the on-screen instructions. The installation takes under a minute and you will have the full BC Game experience on your phone.

On iOS, open bc-game.bid in Safari, tap the Share button at the bottom of the screen, and select "Add to Home Screen". This installs BC Game as a Progressive Web App (PWA) on your iPhone. It works just like a native app — full screen, fast loading, and with access to all games including BC Game originals, live casino, and slots. No App Store download is needed.

When a new version of the BC Game app is available, you will usually see an update notification when you open the app. You can also visit the App page to download the latest APK manually. Simply install the new APK over the existing one — your account data and settings are preserved. It is a good idea to keep the app updated to get the latest features, security patches, and game additions.

First, check your internet connection and make sure you have a stable data or Wi-Fi signal. If the connection is fine, try clearing the app cache in your phone's settings. If you are using the APK, try uninstalling and reinstalling the latest version from the App page. If the issue persists, contact BC Game support at [email protected] with your device model and Android version for faster assistance.

Go to your BC Game account settings and find the Security section. Select "Enable 2FA" and scan the QR code with an authenticator app like Google Authenticator or Authy. Enter the six-digit code generated by the app to confirm. From that point on, every login will require both your password and the current 2FA code. This adds a strong layer of protection against unauthorised access even if your password is compromised.

Act immediately. Change your password right away using the reset link on the login page. If you still have access, enable 2FA immediately. Then contact BC Game support at [email protected] and report the suspected compromise. The support team can temporarily lock your account while the situation is investigated. Never share your password or 2FA codes with anyone — BC Game staff will never ask for them.

BC Game takes responsible gaming seriously. You can set deposit limits, session time limits, and loss limits directly from your account settings. If you need a longer break, self-exclusion options are available — these can lock your account for a set period or permanently. Visit the Responsible Gaming page for full details on all available tools and resources. BC Game is strictly for players aged 18 and above.